Here at Rosa Rosa, we understand if things just aren’t the right fit for you. If you would like a return or exchange, simply fill out the returns slip in your parcel, send back and we will do the rest. Alternatively, you can send an email to and we’ll be able to help you out. If you’ve lost the return form, you can download it here.

We accept returns & refunds on all orders, as long as...

  • You contact us within 30 days of your purchase date.

  • The item is in perfect condition with all tags attached.

  • It wasn’t bought at a discount. If we're running a promotion any item bought using a discount code are final sale.

Received an incorrect or faulty item? Shoot us an email and we’ll get that sorted asap!

*Only faulty items will receive postage reimbursement.

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